As simple as it sounds some companies can just take their customers for granted. This was the case at the Jewish Community Center. Missing necessary deliveries caused and unacceptable disruption in their operation.
Buddy stopped by randomly one day to ask me about our propane needs. He caught me at a good time so I chatted with him a bit. At the end of our conversation Buddy made the claim that he could save us money. I wasn’t so sure, so I did my own research and as it turned out, he was right. We were paying too much. That combined with our previous company missing some deliveries and causing us to run out of fuel, was all the motivation I needed to switch to Ideal.